MORE than sixty homes have been without the internet and certain phone services since Storm Goretti hit Herefordshire last Thursday (January 6).
The homes are all in or around the hill in Rochford where a strategic telecommunications pole was sited.
During the first of the snows that night a vehicle hit the pole, which then meant the road was closed and services disrupted.
One local said she was continually being promised that her service would resume 'soon' but five days later this still hasn't happened.
The resident who did not want to be named said she was heavily reliant on her internet services since she was disabled.
As of the afternoon of January 14, the telecommunication company Openreach were still working on repairing their system.
An Openreach spokesperson said: “Storm Goretti brought heavy snow to Hilltop, Rochford, causing a vehicle to crash into one of our poles. Engineers are working to replace the pole as quickly as possible and get homes and businesses back online. We’re sorry for the disruption and we'd like to thank residents for their patience.”
Openreach supplies the infrastructure to the majority of the UK's broadband services - that is to over 650 service providers including Sky.
If you have been impacted by these communication problems please do contact us here at the Ludlow Advertiser: news@ludlowadvertiser.co.uk
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