A TENANT worried about being exposed to mould and rot in his house has been told by his social landlord he can’t see the results of tests it has conducted on samples of these.
Eddy Parkinson’s efforts to have Platform Housing Group deal with what he claims are fundamental problems with his and other houses in Roman Close, Leintwardine, near Ludlow, appeared to have finally been rewarded two months ago when staff investigated the houses and took mould samples for analysis.
Platform now houses Mr Parkinson and his daughter at another property.
He believes his years at Roman Close caused him prolonged ill-health due to inhaling toxic spores from the mould – and wants to share the results of Platform’s tests with his doctor.
But when he wrote to Platform asking for sight of these, Platform’s “data compliance team” replied : “After careful review, we have determined that the information you are seeking does not constitute personal data as defined under Article 4(1) of the General Data Protection Regulation (GDPR).
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“As such, it falls outside the scope of a data subject access request (DSAR) under Article 15 of the GDPR and cannot be disclosed on that basis.”
Asked about this, a Platform spokesperson said: “We are dealing with any customer concerns directly with them rather than through the media.”
The firm’s chief operations officer Marion Duffy previously said: “We have reassured our customers that their safety and wellbeing is our priority, and that we are committed to keeping them informed as we learn more and move forward.”
Mr Parkinson added that during a recent visit to his and a neighbouring property he saw further evidence of subsidence, and has asked to Herefordshire Council to intervene in order to ascertain if they are structurally safe.
Asked about the case, which Mr Parkinson has raised with her, ward councillor Carole Gandy said she had been told that when reports on the properties are published, Platform will then hold a meeting with residents, the county’s environmental health officer and herself.
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