A LUDLOW team of carers is celebrating a good Care Quality Commission (CQC) rating in every category of a recent report.

Quality Community Care is a homecare provider in Ludlow, and was recently graded by the CQC after an inspection.

The managers, Aimee Glaze Hog and Lynsey Tipton, are delighted with the news. They said: "The words thank you do not seem enough to express our gratitude for the incredible hard work you have all provided to our clients in the community."

CQC is the independent regulator of health and social care in England. It inspects services and rates them from outstanding to inadequate.

The CQC report for Quality Community Care, based on an inspection in June, said: “People were supported to live their lives as they chose, as independently as they could.”

The report said that risks were assessed, managed and monitored, and assessments were updated, while people’s medicines were stored and administered safely. People were supported to access their community and do the things they wanted to do as independently as possible.

The report continued: “People felt safe with the service they received and with the staff. People received their medicines from staff who were trained. People saw healthcare professionals when needed.”

The CQC also said: “People told us staff knew them well and what was important to them. Their needs were assessed and understood by staff.”

Support was tailored to meet the needs of service users with staff treating people with kindness and respect.

The CQC said that the families of the people being cared for were happy with the service and said their relatives’ care needs were being met. They felt that staff were “kind and respectful”.

The service provides care for almost 50 people, including older and younger adults, and people living with dementia or physical disabilities.

The last rating for the service was also “good”.

You can see the full report at cqc.org.uk.