PEOPLE living in Ludlow and south Shropshire are being asked for their experience of the NHS 111 service.

The NHS in Shropshire, Telford and Wrekin (Shropshire, Telford and Wrekin Clinical Commissioning Group), Healthwatch Shropshire and Healthwatch Telford & Wrekin wants to hear from local people about NHS 111 and how they access urgent medical care services.

It wants to understand how people decide which service to use when they need medical help and how they access the services, and what their experiences are.

Urgent care services are for when people need medical advice or treatment for an urgent health condition on the same day. This covers illnesses which are not life threatening but cannot wait until a routine appointment with a GP or other healthcare professional is available. These may be conditions and injuries such as sprains and strains, minor scalds or burns, skin infections, feverish illness or abdominal pain.

It is important that people can get the right care in the right place, whenever they need it.

The NHS say that they know that it can be confusing to know which service is the right one to use.